Support
Updated on October 12, 2026.
Contact us
Write to samuc2@gmail.com, ideally from the same email as your account. We reply within 2 business days, in English, Portuguese or Spanish.
To speed things up, tell us what you were trying to do, the project name and, if you can, send a screenshot.
Subscription bought in the iPhone app
A subscription bought in the app is billed by Apple and renews automatically. To cancel or change plans, open Settings on your iPhone, tap your name, then Subscriptions, and choose CodeMago. Cancellation takes effect at the end of the period already paid.
Refunds for purchases made through Apple are requested from Apple at reportaproblem.apple.com.
Subscription bought in the Android app
A subscription bought in the app is billed by Google Play. To cancel, open Google Play, tap your picture, then Payments and subscriptions, Subscriptions, and choose CodeMago.
Subscription bought on the website
Sign in and open Plans. There you can change plans, cancel renewal and see your charges. Purchases made on the website can be refunded within 7 days: ask by email.
Restore purchases
New device or reinstalled the app? Sign in with the same CodeMago account, open Plans and tap Restore purchases. Your plan and credits live in your account, not on the device.
Credits and limits
Each plan includes a monthly amount of credits. Credit packs are one-time purchases and never expire. Under Usage and limits you can see how much you have used and when each limit resets.
Delete your account
In the app or on the website, open Account and tap Delete account. This permanently erases your data and projects. Deleting the account does not cancel a subscription bought through Apple or Google: cancel it in the store first.